Find answers about HNS First Aid AND CPR courses, booking, certification, cancellations, training locations and other common questions.
HNS offers training options including Intermediate First Aid AND CPR Level C, Basic First Aid AND CPR Level C, CPR Level C AND AED, Basic Life Support (BLS) and applicable recertification options.
Basic First Aid is the foundational First Aid level. Intermediate First Aid provides broader, more comprehensive First Aid training. The appropriate course depends on the certification specified by your employer, school, placement or organization. Confirm the exact requirement before booking.
CPR Level C and Basic Life Support are different training options intended for different certification needs. If your workplace, school, professional program or organization specifically requires BLS, confirm that requirement before selecting another CPR course.
Confirm the exact certification requirement with your employer, school, placement coordinator, professional program or organization before booking. HNS can provide general course guidance but cannot guarantee which certification a third party will require.
Yes. HNS presents applicable First Aid, CPR and BLS recertification options for participants who meet the relevant eligibility requirements.
Choose the appropriate course and training location, then use the current booking option to select an available class.
Unless otherwise stated, full payment is required when booking.
HNS may accept credit card, debit card, e-transfer and cash where available. Online payments may be processed through third-party payment providers such as Square.
Transfer requests are considered case by case and require HNS approval. Availability may depend on registration, online-course and certification requirements.
Eligible cancellations received at least 48 hours before the scheduled class start time may qualify for a refund, provided an applicable online or blended-learning component has not already been accessed or started.
Participants may request one reschedule at no additional rescheduling fee when HNS receives the request at least 48 hours before the scheduled class start time. The new class is subject to availability.
Cancellations received less than 48 hours before the scheduled class start time are generally non-refundable, subject to rights provided by applicable law.
A participant who does not attend the scheduled class without the required notice is generally not eligible for a refund or free reschedule.
HNS will first attempt to transfer the participant to an appropriate replacement class. If an appropriate replacement cannot reasonably be arranged, a refund may be available.
No. Participants must complete all applicable attendance, practical skills, knowledge, assessment and training-provider requirements.
Yes. Full attendance may be required to successfully complete the course and applicable certification requirements.
Participants who arrive too late to complete required instructional time or training components may be refused entry. A booking lost because of late arrival is generally non-refundable.
Where an online component is required, it must be completed before attending the applicable in-person training. A participant who has not completed the required online portion may not be permitted to attend.
Certificate validity depends on the applicable course and training-provider requirements. Review the specific course information or contact HNS if you need guidance.
HNS currently presents training options in Mississauga, Brampton and Hamilton.
Yes. Visit the HNS Locations page to explore current location information.
Use Schedule AND Book or the View Dates buttons throughout the HNS website to view current booking options.
Yes. HNS offers corporate and group training options for organizations arranging First Aid, CPR, AED or applicable training for multiple participants.
Contact HNS with your course requirements, approximate number of participants and preferred training arrangements so we can review suitable options.
Use the Corporate AND Group Training enquiry form or contact HNS directly.
Yes. Participants are encouraged to contact HNS before training to discuss accessibility needs. HNS will consider reasonable accommodations based on individual needs, available facilities, safety considerations and applicable course requirements.
If you could not find the answer you need, contact HNS and we will help you find the appropriate information.
Explore HNS First Aid, CPR, AED, BLS and recertification training options.
